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HEALTH GUIDE | COVID-19

Last update : December 1st, 2021

Here are the sanitary measures that will be in effect for the 21.22 winter season at our resort. These guidelines are taken from the Public Health directives issued on the Quebec.ca website for the entire ski industry in Quebec.

Your health and safety as well as that of our teams are our fundamental priority and it is everyone's responsability to respect the measures. A breach of these rules could result in a refusal of access to the station. On the other hand, rest assured that our teams follow the recommended disinfection protocols to ensure the health safety of each and everyone.

VACCINATION PASSPORT

The Vaccination Passport is required for all person 13 years of age and older to use the ski lifts and to access the food court in the ski lodges.


Season pass holders
As our season pass holders had to present a Vaccination Passport validated by an ID to get their season pass, their season pass will act as a proof of vaccination at the station for access to the lodges.

Daily Tickets
All our daily visitors 13 years of age and older will have to present themselves at the ticket counter outside at the station to get their lift tickets. We invite our visitors to come to the ticket office dressed in their snowsuits, as they will have to attach the day ticket in front of the ticket office attendant. The day ticket will then serve as proof of vaccination at the resort.

Tous nos visiteurs journaliers âgés de 13 ans et plus devront se présenter au comptoir de la billetterie extérieur de la station afin de récupérer leurs billets de remontées mécaniques. Nous invitions nos visiteurs à se présenter à la billetterie vêtus de leur habit de neige, puisqu’ils devront attacher le billet journalier devant le préposé de la billetterie. Ensuite, le billet journalier fera office de preuve vaccinale sur le site de la station.

HEALTH GUIDELINES — WINTER 21.22

THE THREE GOLDEN RULES

The three main health safety instructions remain applicable this winter at the resort.

FACE MASK MANDATORY

It is mandatory to wear a face mask indoor and in semi-enclosed areas, such as the donola station, the gondolas and inside all buildings. It is recommended to wear face mask, a neck warmer or balaclava covering your nose and mouth when waiting in line, in the lifts or for skiers 10 years of age and older during ski lessons.

WASH YOUR HANDS OFTEN

Disinfection stations are available at all building entrances and at various strategic locations. Please use these stations whenever you pass one on your way.

KEEP YOUR DISTANCE

The required physical distance must be respected at all times inside and outside.

AT THE MOUNTAIN

Any symptoms? No skiing!

Vaccination Passport required

Wash your hands often

Face mask required

Family bubble recommended

You live together? Take the lift together! It is recommended to use the lift with members of your household.

Toilets accessible to all

LODGES ACCESS

In order to limit the time spent indoors, to ensure the health safety of all and to allow more people to enjoy the common areas, the following guidelines and recommendations are applicable for access to the lodges.

FOOD COURT - VACCINATION PASSPORT REQUIRED

Access to the food court at the mountain chalets requires the validation of the Vaccination Passport. Season pass holders and daily tickets holders will be able to present their pass card to gain access. All other visitors 13 years of age and older will be required to present their Vaccination Passport authenticated by an ID at check-in points.

Whether you are eating your own lunch or consuming a meal from the on-site food service, a limit of 10 people per table, from no more than 3 different homes, will need to be respected.

TOILETS ACCESS

TO VISITORS FOR : Alpine touring / Snowshoeing / Hiking
We will provide Vaccination Passport-free restroom access at the cabins through a separate entrance, when possible, or through the presence of chemical toilets outside.

GET READY IN THE PARKING LOT

We strongly encourage our visitors to get ready at their car. All personal belongings will need to remain in the vehicle, as we don't allow to leave bags unattended inside the cabins. Interior areas are accessible for quick warm-up, consuming a meal or snack, or accessing the restroom.

Locker access
There will not be daily lockers available this season. Seasonal lockers are available for rent at the online store.

LIFTS

MAXIMUM CAPACITY

As the Vaccination Passport is required to access the lifts, this allows us to operate them at maximum capacity this season. However, it is still recommended to use the lifts with people from your household.

FACE MASK RECOMMENDED

Gondola Station and Gondolas
It is mandatory to wear face mask indoor and in semi-enclosed areas, such as the Gondola Station and inside the gondolas. It is recommended to wear face maks everywhere on the mountain and especially in the waiting line and on the lifts.

XC SKI CENTER

XC / FATBIKE / SNOWSHOEING TRAILS

Access to cross-country skiing, winter biking and snowshoeing trails does not require the presentation of a Vaccine Passport. However, the following instructions will apply at the Center.

ONLINE TICKET OFFICE

We invite our daily visitors to purchase their right of access via our online ticket office. They will then be able to pick up their ticket at the Rang St-Julien gate when they arrive at the Center.

GET READY IN THE PARKING LOT

We strongly encourage our visitors to get ready at their car. All personal belongings must remain in your vehicle, as it is forbidden to leave your bags inside the lodges. Indoor areas are available upon presentation of the Vaccination Passport for quick warm-ups, meals and snacks.

ACCESS TO THE ST-JULIEN LODGE - Vaccination Passport

Access to the St-Julien Lodge food court and the Waxing Room will require the presentation of a Vaccination Passport authenticated by an ID for all vistors aged 13 years and older. Cross-country skiers without a Vaccination Passport are invited to wax their equipment at home or at the Alpine Sports Workshop.

Accès à la boutique et à la location
Un accès à tous sera assuré pour les services du Sports Alpins.

TOILETS ACCESS

Chemical toilets will be installed near the St-Julien Lodge.

FREQUENTLY ASKED QUESTIONS

Our teams are currently working to establish the terms and conditions of the Vaccine Passport verification for our season pass holders and daily visitors. More details will follow in the next few days. Thank you for your understanding and cooperation!

Our teams are working to establish a simplified process for all claims related to refunds. We will announce all the details as soon as possible.

Because of the frequent contact and the lack of distance in the lifts. On the other hand, with the application of the Vaccination Passport, we will be able to operate our lifts at maximum capacity.

Yes, non-Quebec residents travelling in Quebec can visit the places and activities covered by the use of the vaccine passport if they present the following two documents upon entry

  • A valid photo ID with an address outside Quebec;
  • Proof of official vaccination against COVID-19 provided by their country or Canadian province.

Here is an example of the proof of vaccination in Ontario and the United States.

All lifts, including surface lifts (magic carpet).

Access to the mountain will be possible. However, you will not be able to use the ski lifts (nor the magic carpets of the school slope).

The Vaccination Passport will not be required for alpine hiking, snowshoeing, fatbike and cross-country skiing.

TOP
En raison du cocktail météo prévu ce lundi 6 décembre, le Centre de ski de fond sera fermé lundi et mardi afin de préserver les conditions des sentiers. Réouverture du XC prévue mercredi.
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